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Penalty remission

Property details

If there are no details showing here, please use the property search.

Valuation reference

Property location address

Contact details

The contact details you provide in this form will replace any previously recorded information.

I would like to receive rates correspondence by email
I do not want to receive rates correspondence by email
If supplying an international phone number, please use the prefix 00 before your country code (e.g. 0064 not +64).
I am happy to receive rates reminders by SMS
I do not want to receive rates reminders by SMS
Reason for Penalty Remission

Council will consider applications for the remission of rates penalties where the ratepayer has a good record of previous payment history, and rates have been paid in full, or a direct debit or suitable payment arrangement has been set up. Please see council's remission policy (PDF 354.87KB) for further detail.

I have set up a direct debit as a payment arrangement
I have completed a formal payment arrangement as agreed by council
Compassionate grounds
I did not receive my invoice
I have just purchased the property; the invoice was sent to the previous owner
I paid the wrong council; I have now paid in full
Payment was made but not allocated to my account, due to incorrect referencing
Other

Council holds delivery reports for all invoices sent, please note these will be checked while reviewing your request.

I understand that my payment history and any prior penalty remissions will be considered as part of this request

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We would like to use your contact details to inform you of Bay of Plenty Regional Council activities and services that may affect you. If you do not want your contact details to be used by us for this purpose, please contact us at: rates@boprc.govt.nz or on 0800 267 728 (BOP RATES). We will not use your contact details for general marketing purposes.

Please refer to our website for details of our rates remission and postponement policies which include more details on each of our remissions and the criteria and considerations that apply to them.