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Request an alternative arrangement

Council's preferred payment method is our online payment platform Payble. If you choose not to use Payble, you can request an alternative payment arrangement as a temporary measure to clear an outstanding rates balance.
Please complete the form below with your payment arrangement details and we will contact you once this has been processed.

Property details

If there are no details showing here, please use the property search.

Valuation reference

Property location address

Contact details

The contact details you provide in this form will replace any previously recorded information.

I would like to receive rates correspondence by email
I do not want to receive rates correspondence by email
If supplying an international phone number, please use the prefix 00 before your country code (e.g. 0064 not +64).
I am happy to receive rates reminders by SMS
I do not want to receive rates reminders by SMS
Payment details
Please provide as much details as possible. The more detail we have, the quicker we can process your request.

If you have any further queries please contact us or call 0800 BOP RATES (0800 267 728).